Help & Information
An Update From Us At Hip
Further to recent government announcements, both our stores in Leeds and Nottingham are now closed but shop online with us 24/7.
We are also extending our exchanges/credit note policy from 14 days to 60 days until further notice, to allow extra flexibility when shopping with us.
We look forward to welcoming you back into our stores, with new season deliveries arriving weekly for you to shop.
Is The Hip Store Still Operating?
We are here 24/7, you can continue to shop with us via thehipstore.co.uk whilst our stores are closed.
Will my online order be delayed?
UK Standard delivery is 5-7 working days. International delivery is now available outside of Europe; delivery to European countries (outside of U.K.) is up to 10 working days.
Returning An Item?
Processing returns is taking a little longer than usual so please allow between 7-10 days on receipt of a return.
How to get in touch.
Our customer care team are here to help – email email@example.com or call 0161 3937057.
Visit our corporate website at www.jdplc.com Copyright © 2021 .